Attention: Scheduled Downtime for Reagent Distribution (Sept 29th-Dec 4th, 2023)
We want to inform you about an upcoming change that will temporarily affect our order fulfillment operations. We are moving to a new facility within the UMass Chan Medical School, at the end of October. This is a major move and will affect our activities. To facilitate a seamless transition to our new facility, we have scheduled a downtime period for our order fulfillment. During this downtime, we will not be able to fulfill orders, so we ask you to anticipate your upcoming requests and maintain enough supply for your upcoming experiments.
What You Need to Know:
Order Placement Deadline: Please place your upcoming requests by September 29th. We recommend requesting enough for a 4-month supply.
Order Fulfillment Pause: Orders placed before the downtime period will be processed and fulfilled. Orders placed after this date will be on hold until we resume our operations in the new facility (target date: December 4th).
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