Privacy Policy

This document was last updated on January 1, 2020.

The privacy of our customers/users is very important to us, and we are committed to respecting your privacy. Our Internet privacy policy is:

You do not have to give us personal information to visit our site.

We've structured our site so that, in general, you can visit without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with us.

We will collect personally identifiable information only if specifically and knowingly provided by you.

If we ask you to provide information that personally identifies you (name, email address, or other personal information), our request to do so will be specific. If you register to order materials, provide suggestions or feedback, or request information, we will ask for personal information such as your name, e-mail address, postal address, phone number or shipping account information. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request. Personally identifying information you provide will be used only in connection with our programs and services or for such other purposes as are described at the point of collection.

Information may be shared with the NIH.

All information collected will be shared with NIH personnel responsible for administration of the NIH Nonhuman Primate Reagent Resource. Investigators who obtain reagents from this Resource may be identified as a user, together with the specific reagent obtained, in reports submitted to the Resource's advisory committees and in periodic progress reports to the NIH.

We do not give, sell or transfer any personal information to any other third parties.

We do not give, sell or transfer any personal information about you to any third party, except to the NIH as described above. We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so or such action is necessary to protect or defend our rights or property.

Information is collected for statistical purposes.

Our web server automatically collects and aggregates information about your visit, including your IP address, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. This information is not personally identifiable. We analyze this aggregated information in an effort to optimize your experience and enhance your time spent with us online. We sometimes perform aggregate analyses of user behavior in order to measure customer interest in the various areas of our site.

We have no control over the privacy policies of other sites that may be linked.

Other websites accessed from this website via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of other third party websites linked to this website are not covered by this Policy. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information. We cannot ensure the protection of any personal information that you provide to a third-party site that links to or from this site, as these third-party sites are owned and operated independently. These third-party sites may have their own privacy and data collection practices that are beyond our control. Any personal information that you provide to these third-party sites will be regulated by their privacy policy, if any. We can assume no responsibility or liability whatsoever for the practices, actions or policies of these third-party sites, and cannot be responsible for the content or privacy practices of such sites.

We use "cookies."

A cookie is a small text file containing a unique identifier that is placed on a your computer's hard drive when you visit a website. We use session based and persistent first party cookies to improve your access and ease of use of our website. The non-personal information collected from our use of first party cookies is not linked to your personal information. Cookies do not damage your system or files in any way. Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that accompanied your browser. If you chose to decline cookies, you may not be able to fully use some of the features of the websites that you visit.

Security of Personal Information.

We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information.

Changes to Privacy Policy.

We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the top of the Policy. Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior written permission.


By using this site, you signify your acceptance of this Policy, as amended from time to time as described above. If you do not agree with the terms and conditions contained in this Policy, please do not use these websites.

Contact Us.

If you have thoughts, questions or suggestions about this Privacy Policy Statement or any other aspect of your relationship with us, please contact us.