FAQs

Registration

No, you do not need to register to use our site. Anyone using our site is able to:

However if you wish to purchase products or experience advanced features, the following functions are available for those who are eligible and choose to register with our website:

EVERYONE

View user-contributed information on the Reactivity Database

Submit species reactivity & information to the Reactivity Database

REGISTER NOW

NON-PI RESEARCHERS

View user-contributed information on the Reactivity Database

Submit species reactivity & information to the Reactivity Database

Ability to purchase our products, includes third-party payment option

View order status under My Account

Requirements:

  1. Must work under a registered PI

PRINCIPAL INVESTIGATOR

View user-contributed information on the Reactivity Database

Submit species reactivity & information to the Reactivity Database

Ability to purchase our products, includes third-party payment option

View order status under My Account

Requirements:

  1. Must meet purchase eligibility
  2. Must complete application process, which includes having a signed contract with us.

To purchase from the NIH Nonhuman Primate Reagent Resource, you must have a valid contract signed by your institution and a Principal Investigator, Laboratory Director, or equivalent (public or academic institution), or a Director of Research or equivalent (private or for-profit institution).

A Principal Investigator, Laboratory Director, or equivalent (public or academic institution), or a Director of Research or equivalent (private or for-profit institution) must complete and submit a registration form. These can be entirely completed online and digitally signed, or the contract can be printed and mailed or faxed back to us. Two signatures are required -- one from the PI or equivalent, plus one from a Signing Official with legal authority to represent the organization.

 

Ordering Products

Any academic or commercial investigator may register to order reagents from the NHP Reagent Resource. In the event that supplies are limited, preference will be given to NIH-funded investigators. However, funding from the NIH is not a requirement for participation.

Registration in the NHP Reagent Resource program is required to receive reagents. The registration form is available online here (you can also download and fill it offline). We have attempted to provide as many materials as possible solely under the terms of this agreement. However, some reagents obtained through the ATCC or from some companies may require an additional MTAs. This requirement is disclosed in the description of each reagent. We will advise you of this requirement when the order is placed or you can submit a request for more information here.

For reagents provided at no cost, two units (typically 100 tests or 1 mg) can be provided per year. If larger amounts are needed, please contact us to explain your need and approval from NIH program officials will be requested. There are no limits on reagents for in vivo administration that are subject to cost recovery.

At the time of registration, we require you to provide a courier service account number that can be billed for shipping charges. We typically ship via FedEx and UPS domestically, FedEx and World Courier for international shipments. We will do our best to accommodate your preferred courier. Requesters are required to pay all shipping costs by establishing an account with an overnight shipping company, preferably Federal Express, and providing their account number to the NIH Nonhuman Primate Reagent Resource. Unless otherwise requested, shipments are made using standard overnight delivery.

We require a purchase order number for all orders where costs are recovered. We can also process credit card payments. For international shipments, we prefer credit card or wire transfer payment. Questions on payment methods can be asked here.

We can ship most reagents internationally. However, export of biological specimens obtained from nonhuman primates is regulated by the Convention on International Trade in Endangered Species (CITES). Therefore, with few exceptions, biological specimens such as cell lines cannot be shipped internationally.

NHP Reagent Resource

Most reagents for in vitro diagnostics (fluorochrome-conjugated antibodies, antibodies for in vitro use, recombinant proteins) are provided at no cost. We recover the production cost for most reagents for in vivo administration. The cost of each reagent is shown on the product description page. Costs are actual expense of production and do not include any "markup" or overhead.

All reagents listed in the Resource Reagents section are in stock and available unless otherwise noted. If you anticipate needing an unusually large amount of a particular reagent, we would appreciate know this before you place the first order so production can be planned to keep it in stock.

None of the reagents provided have been approved for in vitro diagnostics of human or for use in humans. Other restrictions on reagent use are described in the registration agreement shown here. Those reagents that require MTAs may have additional restrictions.

We request that any manuscripts resulting from the use of these Reagent Resource materials please acknowledge these contributions. An acknowledgement such as that shown below can be used: "Reagents used in these studies were provided by the NIH Nonhuman Primate Reagent Resource (P40 OD028116, U24 AI126683)."

All antibody and fusion protein reagents are produced by cell culture or in bioreactors using serum-free medium. Antibodies and Ig-fusion proteins are purified by affinity chromatography. Prior to release, reagents for in vivo administration are tested for bioburden, endotoxin, purity, specificity, and pH. Each shipment includes a certificate of analysis describing the results of these release criteria. Please contact us if you have questions about the manufacture of any particular reagents.

Most IACUCs are concerned that the materials being administered to animals have been properly prepared and do not have significant toxicities. You may explain that all materials have been produced and purified under aseptic conditions. Sterility, purity and endotoxin levels are all measured before release. All have been tested in animals and shown to result in no untoward effects.

If reference to our website is insufficient to confirm the availability of a specific reagent, please contact us to obtain a letter of support.

Suggestions for new reagents can be made online at this link.

Reactivity Database

All data contained in the Commercial Antibody Database were contributed by investigators or by product manufacturers/distributors. We do not confirm these results. If conflicting results are provided for a particular antibody clone, we may test these in our laboratory.

Contributions of data may be made here or by attaching spreadsheets to an email sent to us.

If you believe results in the database are in error, please contact us and we will try to resolve the discrepancy.